Staircase Easy-Steps Order Process

Our easy-steps order process ensures your order is kept on-track and you know the status at all times. No surprises!

 

1. CONCEPT 

Supply us with a copy of your building plans, or send us photos and approximate dimensions if it’s an existing staircase you are looking to replace.

2. CHOOSE YOUR SPECIFICATION

Select a staircase design from our range or choose a bespoke design where we manufacture components to perfectly match your needs. Download our specification sheets and Staircase Lookbook for inspiration.

3. QUOTATION

We supply a detailed proposal including a technical drawing for your chosen design.

4. ORDER

To secure a site survey and production slot send us a written order along with the deposit we have outlined in the quotation.

5. SITE SURVEY

Our surveyor will attend site to measure up, which will ensure your staircase fits perfectly and is easy to install.

6. DESIGN COMPLETION

Taking the measurements from the survey we make any final adjustments for an exact fit and to ensure compliance with building regulations.

7. PRODUCTION APPROVAL

We will send you a dimensional drawing for sign-off prior to manufacture.

8. MANUFACTURE

Your staircase is manufactured to the approved design.

9. DRY ASSEMBLY

We dry assemble the staircase, checking the quality throughout.

10. PACKING & DELIVERY

The staircase is packed securely for transport. We then contact you in advance to arrange a timed delivery slot suited to your project needs.

 

Service

If you have any questions about your order please contact us with your order number and our team will respond by return.

Contact us

Why chose Salisbury Joinery Staircases?

Bespoke 

Options to tailor your staircase to suit your property

Fast

Lead times from only 6-8 weeks depending on the options

Quality

Every staircase is manufactured to the highest standards and quality checked

Talk to the experts

Contact our customer service team to discuss your project and explore what we can do for you.