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50 Miles for 50 Years: Celebrating Our Journey and Investing in Joinery’s Future
This year, we proudly celebrate 50 years in the joinery industry — five decades of craftsmanship, dedication, and...
Step 1: Handover
Setting the Project in Motion
Once your order is placed and the deposit is paid, we begin the process of bringing your vision to life. Within 24 hours, our team sends an official order acknowledgment and raises a deposit invoice. The job is then formally handed over to our design and production departments. We’ll also provide you with a projected lead time, so you have full visibility on when your joinery will be ready.
Step 2: Survey
Gathering the Details
A site survey is arranged and typically conducted within one week of your order. Our experienced surveyor visits the site to take precise measurements and confirm all remaining details. This is your chance to provide any missing information, such as paint colours, finishes, or hardware preferences. This step ensures nothing is overlooked before we move into the design phase.
Step 3: Design
From Vision to Technical Drawings
With all specifications confirmed, our design team gets to work creating detailed technical drawings—usually completed within one week of the survey. You’ll have the opportunity to review and approve these drawings to ensure everything aligns with your expectations. Should any changes be needed, we carry out revisions within two working days. Once signed off, final production drawings are issued, ready for manufacturing.
Step 4: Manufacture
Bringing Your Joinery to Life
Your joinery is now handcrafted in our workshop by skilled craftspeople. The timber is precisely machined, assembled, and prepared with attention to every detail. A high-quality spray finish is applied to achieve a durable and professional look. Final touches, such as glazing and ironmongery, are fitted according to the approved specifications to ensure everything is perfect and ready for delivery.
Step 5: Delivery
Safely Delivered, Ready to Install
When your order is complete, we ensure it is securely packaged and carefully loaded for delivery. Our driver arrives on-site on the agreed date, and we ask that someone is available to assist with offloading. From careful handling to safe transit, we make sure your bespoke joinery arrives exactly as expected—ready for installation.
